Contact Us

ANY ENQUIRIES

Easter Bank Holiday

Please note: Our offices and warehouse are closed from Friday, March 29th to Tuesday, April 2nd. We kindly ask that you wait 7 days from placing your order before contacting us, as we catch up with the backlog over the Easter break.

Thank you for your patience and understanding, you legends!

AMAZON & RETAILER RETURNS

For Muc-Off products purchased directly from Amazon & Retailers, please contact the retailer in the first instance in accordance with their respective returns returns & refunds policy. Only items purchased directly from Muc-Off.com can be returned to Muc-Off.

TECHNICAL QUERIES

If you've got any technical queries be sure to mention your make, model and type of bike, as well as anything else relevant such as riding conditions and what you've already tried. Also we love seeing pictures & videos of your bikes, send them in too!

Please contact us using the following email addresses:

Phone numbers

Customer Service: tel: +44 (0)1202 307791

General Enquiries: +44 (0)1202 307790

Trade Enquiries:+44 (0)1202 307799

Office is open Monday - Thursday 8.30am - 5.30pm and Friday 8.30am - 1.30pm

  • RETURNS AND REFUNDS

    View Policy

  • Product FAQs

    View FAQs

  • Delivery Information

    View Details



  • UK ADDRESS

    Muc-Off Ltd
    Unit 23 Branksome Business Park
    Bourne Valley Road
    Poole
    Dorset
    BH12 1DW



  • EUROPEAN ADDRESS

    Muc-Off Ltd

    Unit 3D North Point House

    North Point Business Park

    New Mallow Road

    Cork

    Ireland

    T23 AT2P

Alternatively, fill out our contact form