MUC-OFF LTD - POOLE
Job Type: Full-Time

 

About Muc-Off

Muc-Off was founded in 1994 and are now the leading supplier of specialist cycling cleaning and maintenance products in the UK. Following 5 years of explosive growth the company is expanding fast into the European, Asian and North American markets focusing on its core categories of cycling, motorcycle and Athlete performance products.

This is a great time to be part of this rapidly growing, truly innovative British business as we embark on new territories and sectors, whilst growing our brand presence across core bicycle and motorbike markets. In what is a truly results-driven culture; the rewards and career development opportunities are second to none.


About the role

As the business continues to grow at a fast pace, we are looking for a Quality Control Manager to uphold and improve the quality procedures across the business to improve customer satisfaction, reduce product failures and drive supplier control.


Key responsibilities

  • Working with supplier QC members & agents to approve all PSI inspections
  • Systematically record supplier issues & CAP
  • Undergoing regular GAP analysis and establishing procedure where improvement can be made
  • Regularly maintaining physical QC stock locations
  • Undertake regular AQL stock inspection on new and current stock
  • Overseeing production jobs and approving acceptable quality
  • Managing all QA test requirements
  • Work with customer service team to highlight common issues and develop the customer RMA procedure
  • Applying product quality feedback back into the business to develop and improve suitability for market
  • Ability to work to tight deadlines


What we're looking for

Must-haves

  • At least 3 years’ experience working within a similar role
  • A working knowledge of quality control systems and procedures
  • An understanding of general product quality & the ability to apply to a wide product catalogue
  • A technical product mindset with acute attention to detail
  • Proven history of improved quality performance
  • Confidence to dispute quality aspects at a detailed level with support of the business
  • Full UK Driving Licence needed as frequent UK travel expected
  • Adapt quickly to a fast pace, multi-product environment
  • Ability to undergo unsupervised AQL product inspections against dedicated specifications


What we can offer

  • Competitive Salary
  • 33 days holiday, inclusive of UK bank holidays
  • Early finish on a Fridays
  • Excellent staff discount on Muc-Off products
  • On-site fitness classes
  • Headspace – full access to the meditation app
  • Fresh fruit and biscuits each day
  • Chill out areas, showers and a secure area to store your bike
  • Pension contributions
  • Training and personal development
  • An awesome opportunity to work with a local and widely recognised Brand
  • A cool, casual and fully branded-up working environment where staff indulge their passions for cycling and fitness
  • Brilliant social events


HOW TO APPLY

If you're interested in applying for the role, please email a copy of your CV to: 

recruitment@muc-off.com