Muc-Off Terms and Conditions
MUC-OFF TERMS & CONDITIONS
Muc-Off Young Guns Academy Contest Terms & Condition
- The initial entry phase of the contest is open to entrants in the United Kingdom only from the 6th February 2023 until 5th March 2023.
- The minimum age limit is 16 years old to enter. A parent or guardian of contestants below that age must enter on their behalf.
- The following entrants are not allowed to enter:
- Muc-Off or Muc-Off Young Guns Staff, riders and their families or any company involved in the organisation, management, promotion, or administration of the contest or its entry routes or donation of prizes or their agents or subsidiaries.
- Anyone working for a company involved in any capacity in the team or sponsorship of the team.
- The opening and closing dates and times for entries are as indicated in the contest information on the specific landing page. Entries will not be able to be received before or after this time will not be counted.
- By entering the contest entrants warrant that all information submitted by is true, current, and complete.
- Only one entry per contestant will be accepted but parents/guardians may submit multiple entries if more than one of their children would like to enter.
- Entry to the competition may only be made through the landing page form hosted at https://muc-off.com/young-guns-academy
- In order to enter, the parent or guardian of the entrant must give their consent to a number of terms as outlined on the entry form, also shown below.
- In order to enter, the parent and guardian must also sign & agree to a liability waiver hosted on the entry form, also shown below.
Three riders will win a place on the development squad for Muc-Off Young Guns for the remainder of 2023. This will include the following equipment and access to services (no financial substitution will be made in lieu of non participation):
- Muc-Off product free-of-charge up to a value of £300
- Riding apparel, googles and protection products from Leatt including at least 1 helmet
- Tires from Schwalbe – exact number will depend on usage of each rider
- Socks and off bike apparel from Stance
- Componentry from eThirteen for use on the bike including pedals.
- Access to coaching sessions and testing support and support from Fit4Racing and Downamics.
- Access to a number of free uplift tickets at Bike parks
- Access to a limited number of free race entries per year
- Access to a 2022 team Mondraker bike if rider doesn’t have something suitable
- Winners will be selected and contacted the week after the final round at Bike Park Wales.
- The process for determining the winners will be via a panel of judges from the team and at Muc-Off.
- One of the development riders will be chosen to join the team in 2024 at the end of the 2023 as a fully-set up rider. The exact terms of this will be laid out then and will depend on the sponsors of the team at the time.
- Muc-Off reserves the right to modify, cancel, terminate or suspend the Contest in whole or in part, at its sole discretion.
- The Team reserves the right to modify or terminate the contract with the winning riders at any time, at its sole discretion.
We now offer a Price Match Promise service on 4 of our most popular products whereby we'll match the retail price of these products with any other UK retailer (online only).
Only available on the following 4 products:
How to apply for a Price Match:
- Find the identical product sold elsewhere for less.
- Reach out to us on Live Chat, Email or Telephone with the product code and link to the retailers page.
- If accepted, we will provide a voucher code for the difference which you can use to complete your purchase.
Terms & Conditions of this service
- We'll match against any other UK retailer website price (excluding offer-code discounts) offering identical products listed above where we can check the price.
- We will not retrospectively refund the price difference. You must contact us first either by calling, emailing or reaching out to us on live chat prior to purchasing the product.
- We do not match trade prices or prices only available as part of a paid for membership or subscription.
- Both us and the retailer must have the product in stock and ready for delivery.
- We reserve the right to refuse a price match where we suspect fraud or unauthorised reseller activity.
- We can limit the quantities of price matches from a single customer.
- The price of shipping will not be taken into consideration.
- We reserve the right to withdraw this service at any time.
- We will not match exclusive discounts e.g. staff / student / NHS staff blue light.
- We will not price match against in-store prices.
When purchased directly from muc-off.com, the Muc-Off Pressure Washer is covered under warranty by Muc-Off to be free of defective parts and materials for a period of 2 years from the date of purchase (or as otherwise stated at point of sale) providing the product is used for normal domestic duties. All warranty periods commence on the date of purchase and are none transferable.
This warranty shall not apply to defects caused by:
- Accident or Damage
- Improper storage, installation or handling
- Frost damage / heat damage
- Repair or alteration not carried out or authorised by Muc-Off or
- Incorrect electrical supply voltage or using a UK/EU plug adapter
- Contaminated water supply or unsuitable chemicals
The guarantee is limited to the provision of repairs, free of charge within the specified period providing the above conditions are met and the original proof of purchase is provided.
This warranty applies to products used for domestic use only and shall not apply to any products used for commercial purposes. Muc-Off shall not be liable in any event at any time for any indirect or consequential loss or damage. The rights and benefits under warranty are additional to your statutory rights which are not affected by this warranty.
- Discount codes are 1 use per customer, unless otherwise stated.
- Only 1 discount code can be used per order.
- Discount codes cannot be used in conjunction with any other offer (including already discounted bundles).
- Muc-Off reserves the right to refuse any code that they deem invalid or fraudulent.
- Offers and discounts are not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights.
- If the discount is applied and the order price is reduced below the minimum shipping costs, any free shipping will be removed.
- Muc-Off reserves the right to (i) cancel discount codes at any time; (ii) cancel or refuse any individual's benefit from them; (iii) amend these terms and conditions; and (iv) limit the number of code redemptions online.
- Discount codes do not affect postage unless otherwise stated.
- Postage is calculated after discount codes are added.
- During sale periods Muc-Off reserves the right to deactivate discount codes.
Please note: Discount codes on the Muc-Off website cannot be redeemed against Mountain Bike Technical Apparel, Ride Box Subscriptions (unless otherwise stated) or items already at a discounted price.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna: Pay in 3.
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Muc-Off reserves the right to amend these terms and conditions at any time without prior notice.
Free gifts are:
- Limited to 1 per qualifying order.
- While stocks last. We have a limited number of stock, so when it is gone, it is gone.
- Added to your order in the basket automatically, unless stated otherwise.
- Ride Box Subscriptions do not qualify for additional free gifts outside of the subscriptions service.
We hold the right to remove free items that have been added to orders that do not qualify for free gifts without prior notice.
By clicking "Place my order", you confirm that your subscription will automatically renew and your credit card will automatically be charged the subscription price according to the Order Summary section of this page until you cancel your subscription. You can cancel your subscription up to 10 days before your next box is due for delivery. If purchasing as a gift you are pre-paying for either a 6 or 12-month subscription.