Muc-Off Terms and Conditions

MUC-OFF / EF PROCYCLING + PARTNERS MEGA GIVEAWAY July 2025 - Terms & Conditions

1. Eligibility and Entry Period

This giveaway is open to entrants worldwide aged 18 years or over. Employees of Muc-Off Ltd, its affiliates, agents, or anyone professionally connected with the promotion, including team partners or prize sponsors, are not eligible to enter.

The giveaway opens at 00:00 BST, 24th July 2025 and closes at 23:59 BST, 27th August 2025. Entries submitted before or after this period will not be accepted. 

2. How to Enter

There are two (2) valid entry methods for this giveaway. Eligible entrants may choose either or both methods to participate:

a) Instagram Entry Route:

  • Follow all partner accounts tagged in the official giveaway Instagram post
  • Like the giveaway post on Instagram
  • Tag at least one person in the comments section of the giveaway post

A valid, public Instagram account and internet access are required.

b) Meta Lead Form Route:

  • Submit your full name and a valid email address via the official Meta Lead Generation form hosted on Facebook and/or Instagram

Entries are valid upon successful form submission. Only one entry per person via this method will be accepted.

No purchase is necessary to enter via either method. Participants may enter using both routes, but duplicate entries through the same method will not be counted.

3. Winner Selection and Notification

One (1) winner will be selected at random from all eligible entries received across both entry routes during the competition period. Selection may be conducted manually or using a third-party application.

The winner will be contacted within 72 hours of the giveaway close via Instagram direct message, comment reply, or email—depending on the method of entry. The winner must respond within 72 hours to confirm acceptance and provide delivery information. Failure to respond in time may result in disqualification and selection of an alternative winner.

The winner’s Instagram handle or first name and initial may be shared in the comments of the original giveaway post and/or in a follow-up announcement on Muc-Off channels. No further personal data will be disclosed.

4.Prize Details

The prize includes the following items:

Cannondale

  • Synapse Alloy 1 x1

Muc-Off

  • Mobile Pressure Washer Starter Bundle
  • Mobile Pressure Washer Water Tank
  • Nano Tech Bike Cleaner x1
  • Bike Cleaner Concentrate 1L
  • Drivetrain Cleaner 500ml x1
  • X-3 Dirty Chain Machine x1
  • Bike Protect x1
  • Silicon Shine x1
  • Ludicrous AF Lube x3
  • Luxury Chamois Cream x1
  • Premium Bike Shoe Care Kit x1
  • Bike Mat x1
  • Disc Brake Covers Camo x1
  • Big Bore Lite Tubeless Valves (pair)
  • Road & Gravel Tubeless Sealant 1L x1
  • Road & Gravel Tubeless Sealant 80ml x4
  • Secure AirTag Holder x1
  • Ceramic Protection Kit x1
  • 5 x Premium Brush Set x1
  • AirMach Electric Mini Inflator – Pro x1
  • It Blows! Precision Air Blaster x1
  • Muc-Off x Fidlock Twist Bottle 590ml (Pink) + Bike Base x2
  • Rim Stix Tyre Levers (pair)
  • Helmet Care Kit x1
  • Tubeless Rim Tape 21mm x1

EF Pro Cycling

  • Autographed Men’s Team Jersey x1
  • Autographed Women’s Team Jersey x1

Wahoo Fitness

  • ELEMNT Bolt x1

Knog

  • Blinder 900 Front Bike Light x1
  • Blinder Link Rear Bike Light (Saddle) x1
  • SCOUT Alarm and Finder x1
  • OI Prima Black Large Bell x1

Gregory Packs

  • Quadro Pro Suitcase 28” x1

 

All prizes are non-transferable, non-refundable, and no cash alternative is available. Muc-Off reserves the right to substitute any prize with an alternative of equal or greater value in the event of unavailability. 

5. Shipping and Delivery

Prizes will be dispatched within 10 working days of receiving confirmed delivery details. Muc-Off is not liable for customs charges, delivery delays, or lost/damaged packages once prizes are shipped.

6. Data and Privacy

Personal data will be collected only for the purpose of administering this promotion. This includes winner contact and prize fulfilment. Data will be handled in accordance with Muc-Off’s Privacy Policy and applicable data protection laws.

Entrants who enter via the Meta Lead Form will also have the opportunity to opt-in to receive future marketing communications from Muc-Off. Marketing preferences can be updated or revoked at any time by following the unsubscribe link provided in such communications.

7. Publicity

By entering, participants agree that their Instagram handle, name, comments, and any related imagery or hashtags may be used by Muc-Off for promotional purposes across owned channels. No additional payment will be offered for such use. This does not affect the outcome of the competition. 

8. General

By entering, all participants confirm that they have read and agreed to these Terms and Conditions. Any breach may result in disqualification. Muc-Off reserves the right to amend, suspend, or cancel the giveaway at any time.

The decision of Muc-Off regarding all aspects of this promotion is final. No correspondence will be entered into.

This giveaway is not sponsored, endorsed, or administered by, or associated with Instagram, Facebook, or Meta Platforms.

 

 

Mobile Pressure Washer / @Mucoff.road Insta Channel Launch Competition (July 11th, 2025) Terms & Conditions:

 

·       The competition is open to residents of the United Kingdom aged 18 years or over. There is no entry fee and no purchase necessary to enter this competition.

·       By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

  • The following entrants are not allowed to enter:
  • Muc-Off staff or any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries.
  • Any company involved in any capacity in the sponsorship of a competition or competition prize.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • The prize is as stated, and no cash or other alternatives will be offered. The prize is not transferable.
  • The winner will be chosen at random by software, from all entries received and verified by Promoter and or its agents. The promoter’s decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered into.
  • The winner will be notified by email with 3 weeks of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  • The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner, or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  • This promotion is in no way sponsored, endorsed, or administered by, or associated with, Meta, Twitter, or any other social network. You are providing your information to Muc-Off Limited and not to any other party.
  • The promoter is Muc-Off Limited [company no. 05412872] whose registered office is at Unit 23 Branksome Business Park, Bourne Valley Road, Poole, Dorset, England, BH12 1DW.
  • The opening time for entries is 00:00 GMT Friday 11th July 2025 and closing time is 11:59 BST Thursday 31st July 2025 and. Entries received before or after this time will not be counted.
  • By entering the competition entrants warrant that all information submitted by them is true, current, and complete.
  • Muc-Off reserve the right to end this competition
  • Entries are limited to one entry per person. Entries received that exceed this limit will be invalid and will not be entered into the competition.
  • Entry to the competition may only be made via the Instagram post on this link: https://www.instagram.com/p/DL98PEUI2Ij/?img_index=1

Prize:

·       1 x Muc-Off Mobile Pressure Washer Ultimate Bundle (SKU Code: MOG0577)

 

Battalion Points Share Competition (June 20th, 2025) Terms & Conditions:

  • The competition is open to residents the UK, EU and US aged 13 years or over. There is no entry fee and no purchase necessary to enter this competition.
  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • The following entrants are not allowed to enter:
  • Muc-Off staff or any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries.
  • Any company involved in any capacity in the sponsorship of a competition or competition prize.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • The prize is as stated, and no cash or other alternatives will be offered. The prize is not transferable.
  • The winner(s) will be chosen at random by software, from all entries received and verified by Promoter and or its agents. The promoter’s decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered into.
  • The winner(s) will be notified by Instagram DM within 2 weeks of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  • The winner(s) agree to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner, or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  • This promotion is in no way sponsored, endorsed, or administered by, or associated with, Meta, Twitter, or any other social network. You are providing your information to Muc-Off Limited and not to any other party.
  • The promoter is Muc-Off Limited [company no. 05412872] whose registered office is at Unit 23 Branksome Business Park, Bourne Valley Road, Poole, Dorset, England, BH12 1DW.
  • The opening time for entries is 11:00 GMT Friday 20th June 2025 and closing time is 11:59 BST Saturday 19th July 2025. Any entries received before or after this time will not be counted.
  • By entering the competition entrants warrant that all information submitted by them is true, current, and complete.
  • Muc-Off reserve the right to end this competition.
  • Entries are limited to one entry per person. Entries received that exceed this limit will be invalid and will not be entered into the competition.
  • Entry to the competition may only be made via The 94th Battalion’s (@the94thbattalion) Instagram post.


Muc-Off 94th Battalion Spring Challenge: Best Fakie Competition

  • The initial entry phase of the contest is open to entrants worldwide from May 1st, 2025, until June 30th, 2025.
  • The minimum age limit to enter the competition is 16 years of age, so the parent or guardian of the contestant MUST enter on their behalf if under this age.
  • All entrants must accept the following:
    • I understand that [cycling/motorcycling/riding/driving] is an activity with inherent risks of injury, property damage, and even death.
    • I acknowledge that it is my sole responsibility to ride within my personal skill limits and abilities at all times.
    • I agree to know and obey all applicable local, state, and federal laws, traffic regulations, and land access rules during any ride.
    • Muc-Off and its affiliates are NOT RESPONSIBLE for any accident, injury (including death), loss, or damage to myself, other persons, or any property that may occur. I voluntarily assume all risks associated with riding.
    • I accept full responsibility for my own safety, conduct, and any consequences thereof.
    • By choosing to participate in this challenge, I acknowledge I have read, understood, and agreed to these terms.
  • The opening and closing dates and times for entries are as indicated in the contest information on the specific landing page. Entries received outside this window will not be counted.
  • Only one entry per contestant will be accepted, but parents/guardians may submit multiple entries if more than one of their children would like to enter.
  • Entry to the competition may only be made through uploading the entry to Instagram and tagging @The94thBattalion and using the hashtag #mucoff.

Prizes:

  • 500 - 94th Battalion Points for any entrants featured on our socials or on the 94th Battalion landing page.
  • 100 - 94th Battalion Points for submitting and tagging @The94thBattalion and using the hashtag #mucoff.
  • Entrants will be contacted via Instagram to confirm their 94th Battalion account details.
  • The process for determining the winners will be via a panel of judges at Muc-Off.
  • Muc-Off reserves the right to modify, cancel, terminate or suspend the Contest in whole or in part, at its sole discretion.

 

Freebie Friday Competition (May 9th, 2025) Terms & Conditions:

  • The competition is open to residents worldwide aged 18 years or over. There is no entry fee and no purchase necessary to enter this competition.
  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • The following entrants are not allowed to enter:
  • Muc-Off staff or any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries.
  • Any company involved in any capacity in the sponsorship of a competition or competition prize.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • The prize is as stated, and no cash or other alternatives will be offered. The prize is not transferable.
  • The winner(s) will be chosen at random by software, from all entries received and verified by Promoter and or its agents. The promoter’s decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered into.
  • The winner(s) will be notified by email with 3 weeks of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  • The winner(s) agree to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner, or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  • This promotion is in no way sponsored, endorsed, or administered by, or associated with, Meta, Twitter, or any other social network. You are providing your information to Muc-Off Limited and not to any other party.
  • The promoter is Muc-Off Limited [company no. 05412872] whose registered office is at Unit 23 Branksome Business Park, Bourne Valley Road, Poole, Dorset, England, BH12 1DW.
  • The opening time for entries is 00:00 GMT Friday 9th May 2025 and closing time is 11:59 BST Friday 13th June 2025 and. Entries received before or after this time will not be counted.
  • By entering the competition entrants warrant that all information submitted by them is true, current, and complete.
  • Muc-Off reserve the right to end this competition.
  • Entries are limited to one entry per person. Entries received that exceed this limit will be invalid and will not be entered into the competition.
  • Entry to the competition may only be made via the Muc-Off Instagram / The 94th Battalion Collabed Instagram post.

 

Prizes:

  • Mobile Pressure Washer Ultimate Kit (SKU: MOG0577)
  • Battle Box Bicycle (SKU 21195) OR Moto (SKU 21196)
  • Muc-Off x Fidlock Twist Bottle 590ml - Pink + Bike Base (SKU 21131)
  • Signed Matt Jones T-Shirt
  • Signed 30th Muc-Off Anniversary Book
  • 5000 Muc-Off Battalion Points

 

Win a Custom Muc-Off Painted SPECIALIZED Gravel or MTB comp :

Terms & Conditions 

  • The competition is open to residents of the World aged 18 years or over. There is no entry fee and no purchase necessary to enter this competition.
  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • The following entrants are not allowed to enter:
  • Muc-Off staff or any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries.
  • Any company involved in any capacity in the sponsorship of a competition or competition prize.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • The prize is as stated, and no cash or other alternatives will be offered. The prize is not transferable.
  • The winner will be chosen at random by software, from all entries received and verified by Promoter and or its agents. The promoter’s decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered into.
  • The winner will be notified by email with 3 weeks of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  • The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner, or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  • This promotion is in no way sponsored, endorsed, or administered by, or associated with, Meta, Twitter, or any other social network. You are providing your information to Muc-Off Limited and not to any other party.
  • The promoter is Muc-Off Limited [company no. 05412872] whose registered office is at Unit 23 Branksome Business Park, Bourne Valley Road, Poole, Dorset, England, BH12 1DW.
  • The opening time for entries is 00:00 GMT Tuesday 1st April 2025 and closing time is 11:59 BST Friday 31st October 2025 and. Entries received before or after this time will not be counted.
  • By entering the competition entrants warrant that all information submitted by them is true, current, and complete.
  • Entries are limited to one entry per person. Entries received that exceed this limit will be invalid and will not be entered into the competition.
  • Entry to the competition may only be made via the Typeform: 
  • Prize:
  • 1 x Specialized Diverge Carbon Comp or 1 x Specialized Stump Jumper Carbon Comp
  • Muc-Off product bundle to include:
    • 1 x Muc-Off Stealth Tubeless Puncture Plug (SKU Code: 20300)
    • 1 x Muc-Off Secure Airtag™ Holder (SKU Code: 20872)
    • 1 x Muc-Off Saddle Pack (SKU Code: 21044)
    • 1 x Muc-Off Explorer Bar Bag (SKU Code: 21053)
    • 1 x Muc-Off AirMach Carbon Pump (SKU Code: 21054)
    • 1 x Muc-Off Disc Brake Cover Camo (SKU Code: 20233)
    • 1 x Muc-Off x Fidlock Water Bottle Pink (SKU Code: 420)
    • 1 x Muc-Off Utility Frame Strap (SKU Code: 20184)

 

Win The Ultimate Clean, Protect & Lube Kit – YouTube Competition

Terms and Conditions:
•    The competition is open to residents of the United Kingdom aged 18 years or over. There is no entry fee and no purchase necessary to enter this competition.
•    By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
•    The following entrants are not allowed to enter:
•    Muc-Off staff or any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries.
•    Any company involved in any capacity in the sponsorship of a competition or competition prize.
•    No responsibility can be accepted for entries not received for whatever reason.
•    The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
•    The prize is as stated, and no cash or other alternatives will be offered. The prize is not transferable.
•    The winner will be chosen at random by software, from all entries received and verified by Promoter and or its agents. The promoter’s decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered.
•    The winner will be notified by email within 3 weeks of the closing date. If the winner cannot be contacted or does not claim the prize within 7 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
•    The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
•    The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner, or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
•    This promotion is in no way sponsored, endorsed, or administered by, or associated with, Meta, Twitter, or any other social network. You are providing your information to Muc-Off Limited only and not to any other party.
•    The promoter is Muc-Off Limited [company no. 05412872] whose registered office is at Unit 23 Branksome Business Park, Bourne Valley Road, Poole, Dorset, England, BH12 1DW.
•    The competition opens for entries at 00:00 GMT on Friday, 14th February 2025 and closing time is 11:59 BST Friday 31st October 2025 and. Entries received before or after this time will not be counted.
•    By entering the competition entrants warrant that all information submitted by them is true, current, and complete.
•    Muc-Off reserve the right end this competition 
•    Entries are limited to one entry per person. Entries received that exceed this limit will be invalid and will not be entered into the competition.
•    Once a valid winner has been named & contacted the prize will be shipped within 3 weeks of the closure of the competition. 
•    Entries to the competition can only be made via YouTube. To enter, participants must like the video, subscribe to the channel, and leave a comment.

Prize: Nano Tech Motorcycle Cleaner (664-CTJ), Powersports Drivetrain Cleaner (20467), Motorcycle All-Weather Chain Lube (637), Motorcycle Protection (608), 5x Premium Brush Set (206), Pressure Washer Starter Kit + 30L Dry Bag (20210ecom), The Dirt bucket x2 (991) , 2-in-1 Microfibre Wash Mitt (20411), Mechanic Gloves (152), Luxury Microfibre Polishing Cloth x2 (CP003), Matt Finish Detailer (20004), Motorcycle Silicon Shine (626).  

Mobile Pressure Washer (Meta) May 2025 Competition Terms & Conditions:

·       The competition is open to residents of all countries excluding the United States and Canada aged 18 years or over. There is no entry fee and no purchase necessary to enter this competition.

·       By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

  • The following entrants are not allowed to enter:
  • Muc-Off staff or any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries.
  • Any company involved in any capacity in the sponsorship of a competition or competition prize.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • The prize is as stated, and no cash or other alternatives will be offered. The prize is not transferable.
  • The winner(s) will be chosen at random by software, from all entries received and verified by Promoter and or its agents. The promoter’s decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered into.
  • The winner(s) will be notified by email with 3 weeks of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  • The winner(s) agree to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner, or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  • This promotion is in no way sponsored, endorsed, or administered by, or associated with, Meta, Twitter, or any other social network. You are providing your information to Muc-Off Limited and not to any other party.
  • The promoter is Muc-Off Limited [company no. 05412872] whose registered office is at Unit 23 Branksome Business Park, Bourne Valley Road, Poole, Dorset, England, BH12 1DW.
  • The opening time for entries is 00:00 GMT Friday 1st May 2025 and closing time is 11:59 BST Friday 31st July 2025 and. Entries received before or after this time will not be counted.
  • By entering the competition entrants warrant that all information submitted by them is true, current, and complete.
  • Muc-Off reserve the right to end this competition.
  • Entries are limited to one entry per person per day for the duration of the competition live dates. The maximum number of entries is one per person. Entries received that exceed this limit will be invalid and will not be entered into the competition.

Prize: 1 x Mobile Pressure Washer Ultimate Bundle (SKU Code: MOG0577)



2 YEAR PRESSURE WASHER WARRANTY


When purchased directly from muc-off.com, the Muc-Off Pressure Washer is covered under warranty by Muc-Off to be free of defective parts and materials for a period of 2 years from the date of purchase (or as otherwise stated at point of sale) providing the product is used for normal domestic duties. All warranty periods commence on the date of purchase and are none transferable.

Warranty Exclusions

This warranty shall not apply to defects caused by:

  • Misuse
  • Neglect,
  • Accident or Damage
  • Improper storage, installation or handling
  • Frost damage / heat damage
  • Repair or alteration not carried out or authorised by Muc-Off or
  • Incorrect electrical supply voltage or using a UK/EU plug adapter
  • Contaminated water supply or unsuitable chemicals

The guarantee is limited to the provision of repairs, free of charge within the specified period providing the above conditions are met and the original proof of purchase is provided.

This warranty applies to products used for domestic use only and shall not apply to any products used for commercial purposes. Muc-Off shall not be liable in any event at any time for any indirect or consequential loss or damage. The rights and benefits under warranty are additional to your statutory rights which are not affected by this warranty.

DISCOUNT CODES


  • Discount codes are 1 use per customer, unless otherwise stated.
  • Only 1 discount code can be used per order.
  • Discount codes cannot be used in conjunction with any other offer (including already discounted bundles).
  • Muc-Off reserves the right to refuse any code that they deem invalid or fraudulent.
  • Discount codes cannot be used to purchase gift cards.
  • Discount codes cannot be used to purchase Pressure Washers
  • Offers and discounts are not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights.
  • If the discount is applied and the order price is reduced below the minimum shipping costs, any free shipping will be removed.
  • Muc-Off reserves the right to (i) cancel discount codes at any time; (ii) cancel or refuse any individual's benefit from them; (iii) amend these terms and conditions; and (iv) limit the number of code redemptions online.
  • Discount codes do not affect postage unless otherwise stated.
  • Postage is calculated after discount codes are added.
  • During sale periods Muc-Off reserves the right to deactivate discount codes.

 

Please note: Discount codes on the Muc-Off website cannot be redeemed against Mountain Bike Technical Apparel, Ride Box Subscriptions (unless otherwise stated) or items already at a discounted price.

KLARNA

DOES Muc-Off ACCEPT KLARNA?

Klarna is available on the following Muc-Off web stores:

UK 

WHY CHOOSE KLARNA?

Choose to pay in 30 days or split the cost into 3 interest free instalments (one part-payment at purchase, and two further payments at 30 and 60 days.

KLARNA GOOD TO KNOWS...

Missed payments can affect your ability to use Klarna.

If you return an item that you paid for using Klarna, we're unable to amend your Klarna invoice. Instead, you may wish to contact Klarna directly to see if they can pause any payments while your Muc-Off return is being processed.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, Subject to status. Late payment fees apply. T's & C's apply.

Pay in 3 instalments, complete terms. Pay later, complete terms.

Late payment fees may apply and if you fail to pay on time, Klarna may refer any debt to a debt collection agency to collect on Klarna’s behalf. For further information please visit Klarna.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna: Pay in 3.

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Muc-Off reserves the right to amend these terms and conditions at any time without prior notice.

FREE GIFTS (WHEN AVAILABLE)


Free gifts are:

  • Limited to 1 per qualifying order.
  • While stocks last. We have a limited number of stock, so when it is gone, it is gone.
  • Added to your order in the basket automatically, unless stated otherwise.
  • Ride Box Subscriptions do not qualify for additional free gifts outside of the subscriptions service.

We hold the right to remove free items that have been added to orders that do not qualify for free gifts without prior notice.

RIDE BOX SUBSCRIPTIONS


By clicking "Place my order", you confirm that your subscription will automatically renew and your credit card will automatically be charged the subscription price according to the Order Summary section of this page until you cancel your subscription. You can cancel your subscription up to 10 days before your next box is due for delivery. If purchasing as a gift you are pre-paying for either a 6 or 12-month subscription.