MUC-OFF TERMS & CONDITIONS

RISTORANTE DEL GIRO COMPETITON

Terms & Conditions:

  • Each week one winner will be picked to win the entirety of the product offering.
  • The ‘Antipasti’ winner will receive; Zwift: 12 Months Subscription, SIS: Hydration and Recovery Bundle, TACX: NEO 2T Smart Trainer, Oakley: Holbrook Sunglasses, Muc-Off: Ultimate Tubeless Setup Kit, Belstaff: Clothing Bundle
  • The ‘Secundi’ winner will receive; Bioracer Speedwear: INEOS Kit, Kask: Protone Helmet, Oakley: Radar EV Path Sunglasses, On Running: Choose your pair, SIS: Beta Fuel Bundle, Ludicrous AF Chain Optimisation, Garmin Forerunner 745
  • The ‘Dolce’ winner will receive; Garmin Edge 830, Muc-Off Pressure Washer Bundle, INEOS Grenadiers traning camp experience.
  • The competition is open to entrants worldwide between the dates of;  

 

    • Antipasti: 1300 BST Friday 6th May until 0000BST Sunday 15th May.
    • Secundi: 1000 BST Monday 16th May until 0000 BST Sunday 22nd May.
    • Dolce: 1000BST Monday 23rd May until 0000 BST Sunday 29th May.

 

  • Winners will be contacted within 72 hours of the competition closing.
  • Winners will need to respond to the winning confirmation email within 72 hours or a re-draw will occur.
  • There is no minimum age limit unless specified otherwise in the competition information.

 

The following entrants are not allowed to enter:

  • Muc-Off staff or any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries.
  • Any company involved in any capacity in the sponsorship of a competition or competition prize.
  • The opening and closing dates and times for entries are as indicated in the competition information on the specific landing page. Entries will not be able to be received before or after this time will not be counted.
  • By entering the competition entrants warrant that all information submitted by them is true, current, and complete.
  • There is a limit of one entry per person. Entries received that exceed this limit will be invalid and will not be entered into the competition.
  • Entry to the competition may only be made through the landing page form.

 

Prizes:

  • The prize is as specified in the competition information.
  • Winner will be selected and contacted the week after the competition closes.
  • The process for determining the winner of the prize will be a selection at random via industry competition software.
  • Muc-Off reserves the right to modify, cancel, terminate or suspend the Competition in whole or in part, at its sole discretion.
  • Muc-Off shall try to deliver the prize to the winner within 28 days from the date of the draw, unless otherwise specified to the winner. Delivery restrictions may apply. No cash equivalent (where applicable) or alternative prize will be given, and the prize is non-transferable and non-exchangeable.

 

INEOS Training Camp: Terms & Conditions:

  • The prize is valid for one winner only, plus a guest of their choice.  
  • Valid for a 2-night stay at the team hotel (4-star). The winner and their guest will share a double or twin room. 
  • Prize includes return economy flights from any UK, Republic of Ireland or EU airport. Exact flight date/time will be selected at prize provider’s discretion. 
  • Exact travel date within December will be confirmed with the prize winner once finalised by the team.
  • Prize includes one ride-out with our professional cyclists. 
  • Bike/s will be provided for the ride, plus team kit and helmet. The winner and guest will be responsible for making sure that they have the correct equipment, including cycling shoes and cold-weather gear. 
  • Breakfast, lunch and dinner will be provided by the team at the team hotel. No additional food or drink expenses will be subsidised by the team. 
  • Winners are also responsible for any personal or incidental expenses and any VAT, national and/or local tax liabilities incurred in claiming or using the prize. By participating in the Promotion, participants agree that the prize is awarded on an "as is" basis, and that neither the Promoter nor any of its subsidiary or affiliated companies, make any representations or warranties of any nature with respect to the prize.
  • Winner and his/her guest(s) are solely responsible for ensuring they have valid travel documentation (including passport/visa/visa waiver as may be required), obtaining adequate travel insurance and appropriate vaccinations / inoculations for foreign travel at their own expense.
  • Winner and their guest must be double vaccinated and prepared to undergo the relevant covid testing to enter the team bubble. 
  • Prize is non-exchangeable and non-transferable. There is no cash or other alternative to the prize in whole or in part. 
  • In the event that, for reasons beyond the Promoter’s reasonable control and not related to a winner, the Promoter is unable to award the prize as described in these Terms and Conditions, the Promoter reserves the right to award a prize of a similar nature and an equivalent value. 

 

Competition Partners Privacy Policies:

PRICE MATCH PROMISE

We now offer a Price Match Promise service on 4 of our most popular products whereby we'll match the retail price of these products with any other UK retailer (online only).

Only available on the following 4 products:

 

How to apply for a Price Match:

 

  1. Find the identical product sold elsewhere for less.
  2. Reach out to us on Live Chat, Email or Telephone with the product code and link to the retailers page.
  3. If accepted, we will provide a voucher code for the difference which you can use to complete your purchase.

 

Terms & Conditions of this service

  • We'll match against any other UK retailer website price (excluding offer-code discounts) offering identical products listed above where we can check the price.
  • We will not retrospectively refund the price difference. You must contact us first either by calling, emailing or reaching out to us on live chat prior to purchasing the product.
  • We do not match trade prices or prices only available as part of a paid for membership or subscription.
  • Both us and the retailer must have the product in stock and ready for delivery.
  • We reserve the right to refuse a price match where we suspect fraud or unauthorised reseller activity.
  • We can limit the quantities of price matches from a single customer.
  • The price of shipping will not be taken into consideration.
  • We reserve the right to withdraw this service at any time.
  • We will not match exclusive discounts e.g. staff / student / NHS staff blue light.  
  • We will not price match against in-store prices.

 

2 YEAR PRESSURE WASHER WARRANTY

When purchased directly from muc-off.com, the Muc-Off Pressure Washer is covered under warranty by Muc-Off to be free of defective parts and materials for a period of 2 years from the date of purchase (or as otherwise stated at point of sale) providing the product is used for normal domestic duties. All warranty periods commence on the date of purchase and are none transferable.

Warranty Exclusions

This warranty shall not apply to defects caused by:

  • Misuse
  • Neglect,
  • Accident or Damage
  • Improper storage, installation or handling
  • Frost damage / heat damage
  • Repair or alteration not carried out or authorised by Muc-Off or
  • Incorrect electrical supply voltage or using a UK/EU plug adapter
  • Contaminated water supply or unsuitable chemicals

The guarantee is limited to the provision of repairs, free of charge within the specified period providing the above conditions are met and the original proof of purchase is provided.

This warranty applies to products used for domestic use only and shall not apply to any products used for commercial purposes. Muc-Off shall not be liable in any event at any time for any indirect or consequential loss or damage. The rights and benefits under warranty are additional to your statutory rights which are not affected by this warranty.

DISCOUNT CODES

  • Discount codes are 1 use per customer, unless otherwise stated.
  • Only 1 discount code can be used per order.
  • Discount codes cannot be used in conjunction with any other offer (including already discounted bundles).
  • Muc-Off reserves the right to refuse any code that they deem invalid or fraudulent.
  • Offers and discounts are not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights.
  • If the discount is applied and the order price is reduced below the minimum shipping costs, any free shipping will be removed.
  • Muc-Off reserves the right to (i) cancel discount codes at any time; (ii) cancel or refuse any individual's benefit from them; (iii) amend these terms and conditions; and (iv) limit the number of code redemptions online.
  • Discount codes do not affect postage unless otherwise stated.
  • Postage is calculated after discount codes are added.
  • During sale periods Muc-Off reserves the right to deactivate discount codes.

 

Please note: Discount codes on the Muc-Off website cannot be redeemed against Mountain Bike Technical Apparel, Ride Box Subscriptions (unless otherwise stated) or items already at a discounted price.

KLARNA

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna: Pay in 3.

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Muc-Off reserves the right to amend these terms and conditions at any time without prior notice.

FREE GIFTS (WHEN AVAILABLE)

Free gifts are:

  • Limited to 1 per qualifying order.
  • While stocks last. We have a limited number of stock, so when it is gone, it is gone.
  • Added to your order in the basket automatically, unless stated otherwise.
  • Ride Box Subscriptions do not qualify for additional free gifts outside of the subscriptions service.

 

We hold the right to remove free items that have been added to orders that do not qualify for free gifts without prior notice.

RIDE BOX SUBSCRIPTIONS

By clicking "Place my order", you confirm that your subscription will automatically renew and your credit card will automatically be charged the subscription price according to the Order Summary section of this page until you cancel your subscription. You can cancel your subscription up to 10 days before your next box is due for delivery. If purchasing as a gift you are pre-paying for either a 6 or 12-month subscription.

FREEBIE FRIDAY

 

  • The competition is open to entrants worldwide.
  • There is no minimum age limit unless specified otherwise in the competition information.
  • The following entrants are not allowed to enter:
  • Muc-Off staff or any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries;
  • Any company involved in any capacity in the sponsorship of a competition or competition prize.
  • The opening and closing dates and times for entries are as indicated in the competition information on the specific landing page. Entries will not be able to be received before or after this time will not be counted.
  • By entering the competition entrants warrant that all information submitted by them is true, current, and complete.
  • Any limit on the number of entries a person will be clearly stated in the competition information. Entries received that exceed this limit will be invalid and will not be entered into the competition.
  • Entry to the competition may only be made through the landing page form.

 

PRIZES:

  • The prize is as specified in the competition information.
  • Winner will be selected and contacted the week after the competition closes.
  • The process for determining the winner of the prize will be a selection at random via industry competition software.
  • Muc-Off reserves the right to modify, cancel, terminate or suspend the Competition in whole or in part, at its sole discretion.
  • Muc-Off shall try to deliver the prize to the winner within 28 days from the date of the draw, unless otherwise specified to the winner. Delivery restrictions may apply. No cash equivalent (where applicable) or alternative prize will be given and the prize is non-transferable and non-exchangeable.