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Terms and Conditions

General Terms and Conditions

Free Gift - When available

Free gifts are:

  • Limited to 1 per qualifying order.
  • While stocks last. We have a limited number of stock, so when it is gone, it is gone.
  • Added to your order in the basket automatically, unless stated otherwise.

We hold the right to remove free items that have been added to orders that do not qualify for free gifts without prior notice.

Discount Codes

  • Discount codes are 1 use per customer, unless otherwise stated.
  • Only 1 discount code can be used per order.
  • Discount codes cannot be used in conjunction with any other offer.
  • Muc-Off reserves the right to refuse any code that they deem invalid or fraudulent.
  • Offers and discounts are not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights.
  • If the discount is applied and the order price is reduced below the minimum shipping costs, any free shipping will be removed.
  • Muc-Off reserves the right to (i) cancel discount codes at any time; (ii) cancel or refuse any individual's benefit from them; (iii) amend these terms and conditions; and (iv) limit the number of code redemptions online.
  • Discount codes do not affect postage unless otherwise stated.
  • Postage is calculated after discount codes are added.

    Discount codes on the Muc-Off website cannot be used with the following products:

    1. Bolt Cycling Socks
    2. The Dirt Bucket
    3. Dirt Bucket Kit with filth filter
    4. Bike Notes Notebook
    5. All Sportful Kit
    6. All Special Offers
    7. All NANO Chain products
    8. All Xmas boxes
    9. These FILTH. products:
      1. FILTH. Cycling socks - Black
      2. FILTH. Cycling socks - White
      3. FILTH. Keyring - Black
      4. FILTH. Keyring - Pink
      5. FILTH. Mug
      6. FILTH. Notebook
      7. FILTH. Pin
      8. FILTH. Skate Deck Aloha
      9. FILTH. Skate Deck Pink
      10. FILTH. Sticker Pack
      11. FILTH. Tech T-Shirt
      12. All FILTH. Tee's
      13. All Ladies FILTH. Tee's
      14. All FILTH. x Muc-Off Tee's
      15. FILTH. x Muc-Off iPhone Case
      16. Same Old Magazine: Issue 23
      17. Same Old Magazine: Issue 24

    Muc-Off reserves the right to amend these terms and conditions at any time without prior notice.

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    SORRY, WE’RE CLOSED!

    The Muc-Off Store is currently taking a short break while our IT peeps do some sort of computer maintenance thing in the basement. They told us its essential and who are we to argue! We hope to be live again by Thursday 4th May.

    In the meantime you will find all products showing as ‘out of stock’ but fear not, the clean, protect and lube goodness you know and love will be available again as soon as we’re back online. In the meantime, feel free to browse our products and don’t forget to sign-up for our newsletter below!

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