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Terms and Conditions

General Terms and Conditions

Free Gift - When available

Free gifts are:

  • Limited to 1 per qualifying order.
  • While stocks last. We have a limited number of stock, so when it is gone, it is gone.
  • Added to your order in the basket automatically, unless stated otherwise.
We hold the right to remove free items that have been added to orders, that do not qualify for free gifts without prior notice. 

Discount Codes

  • Discount codes are 1 use per customer, unless otherwise stated.
  • Only 1 discount code can be used per order.
  • Discount codes cannot be used in conjunction with any other offer.
  • Muc-Off reserves the right to refuse any code that they deem invalid or fraudulent.
  • Offers and discounts are not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights.
  • If the discount is applied and the order price is reduced below the minimum shipping costs, any free shipping will be removed.
  • Muc-Off reserves the right to (i) cancel discount codes at any time; (ii) cancel or refuse any individual's benefit from them; (iii) amend these terms and conditions; and (iv) limit the number of code redemptions online.

    Discount codes on the Muc-Off website cannot be used with the following products:

    1. NTOC Chain
    2. NTC Nanotube Chain
    3. All FILTH. products
    4. Clean, Protect & Lube Bundle
    5. Bolt Cycling Socks
    6. Opposites Attract Bundle
    7. Muc-Off Coffee Bundle
    8. Muc-Off Chain Pack Bundle
    9. Team Sky Bundle
    10. Off-Road Essentials Bundle
    11. Smooth Pedalling Bundle
    12. Muc-Off Sportive Bundle
    13. Athlete Performance Winter Bundle
    14. Athlete Performance Essential Bundle
    15. Optimum Chain Cleaning Bundle
    16. Luxury Shaving Set
    17. Athlete Performance Bundle
    18. Clean, Protect & Lube Bundle
    19. Clean & Protect Bundle
    20. Auto Care Kit
    21. Auto Essential Kit
    22. Auto Ultimate Shine Kit
    23. Ultimate Auto Kit
    24. Detailing Car Bundle
    25. Nanotube Chain Lube 50ml
    26. Chamois Cream + 5 Recovery Balm Sachets
    27. 100ml Chamois Cream + 5 Recovery Balm Sachets Bundle
    28. Bike Cleaner, Drivetrain Cleaner + FREE C3 Dry 120ml
    29. Bicycle Mini Valet Kit & FREE Tool Bottle
    30. British Cycling Member Offer: Athlete Performance Bundle with Free Luxury Moisturiser with SPF 15
    31. Buy a Miracle Shine, Get 2 Free Microfibre Cloths!
    32. Hydrodynamic Chain Lube with FREE Nano Tech Bike Cleaner
    33. Motorcycle Cleaner, Motorcycle Protect + FREE Bio Chain Cleaner
    34. Muc-Off Bucket Kit
    35. The Dirt Bucket
    36. Dirt Bucket Kit with filth filter
    37. All Sportful Kit
    38. All Special Offers

    Muc-Off reserves the right to amend these terms and conditions at any time without prior notice.

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    The Muc-Off Store is currently taking a short break while our IT peeps do some sort of computer maintenance thing in the basement. They told us its essential and who are we to argue! We hope to be live again by Thursday 4th May.

    In the meantime you will find all products showing as ‘out of stock’ but fear not, the clean, protect and lube goodness you know and love will be available again as soon as we’re back online. In the meantime, feel free to browse our products and don’t forget to sign-up for our newsletter below!

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