Muc-Off Terms and Conditions
BLACK FRIDAY 25% OFF PROMOTION:
- Dates: November 1st, 2024 00:00am GMT - December 2nd 11:59pm GMT
Discount Details:
- All products on the website: 25% off: November 15th, 2024 00:00am GMT - December 2nd 11:59pm GMT
- 25% off all Pressure Washers & Accessories: November 1st, 2024 00:00am GMT - December 2nd 11:59pm GMT
- Clearance products may have discounts exceeding 25%
- Current clearance prices will be maintained during the event
Restrictions:
- The bundle builder app will be unavailable during the event
- New subscription boxes will be unavailable during the event
- Existing discount codes and the sign-up offer will not apply during the event
- Products purchased at full price before or after the event will not be retroactively discounted
- Gift Cards will be excluded from promotional price during the event
Freebie Friday Competition (Oct 18th 2024) Terms & Conditions:
- The competition is open to residents of the United Kingdom aged 18 years or over. There is no entry fee and no purchase necessary to enter this competition.
- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
- The following entrants are not allowed to enter:
- Muc-Off staff or any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries.
- Any company involved in any capacity in the sponsorship of a competition or competition prize.
- No responsibility can be accepted for entries not received for whatever reason.
- The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
- The prize is as stated, and no cash or other alternatives will be offered. The prize is not transferable.
- The winner(s) will be chosen at random by software, from all entries received and verified by Promoter and or its agents. The promoter’s decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered into.
- The winner(s) will be notified by email with 3 weeks of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
- The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
- The winner(s) agree to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner, or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
- This promotion is in no way sponsored, endorsed, or administered by, or associated with, Meta, Twitter, or any other social network. You are providing your information to Muc-Off Limited and not to any other party.
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The promoter is Muc-Off Limited [company no. 05412872] whose registered office is at Unit 23 Branksome Business Park, Bourne Valley Road, Poole, Dorset, England, BH12 1DW.
- The opening time for entries is 00:00 GMT Friday 18th October 2024 and closing time is 11:59 BST Friday 29th November 2024 and. Entries received before or after this time will not be counted.
- By entering the competition entrants warrant that all information submitted by them is true, current, and complete.
- Muc-Off reserve the right to end this competition.
- Entries are limited to one entry per person. Entries received that exceed this limit will be invalid and will not be entered into the competition.
- Entry to the competition may only be made via the Typeform: https://muc-off.typeform.com/to/J2aAnJNO
Prizes:
- 5 x Set of Muc-Off Big Bore Tubeless Valves (Hybrid or Lite / Any length / Any Colour) (1 set per winner)
- 5 x Hey Dipsticks (1 per winner)
When purchased directly from muc-off.com, the Muc-Off Pressure Washer is covered under warranty by Muc-Off to be free of defective parts and materials for a period of 2 years from the date of purchase (or as otherwise stated at point of sale) providing the product is used for normal domestic duties. All warranty periods commence on the date of purchase and are none transferable.
Warranty Exclusions
This warranty shall not apply to defects caused by:
- Misuse
- Neglect,
- Accident or Damage
- Improper storage, installation or handling
- Frost damage / heat damage
- Repair or alteration not carried out or authorised by Muc-Off or
- Incorrect electrical supply voltage or using a UK/EU plug adapter
- Contaminated water supply or unsuitable chemicals
The guarantee is limited to the provision of repairs, free of charge within the specified period providing the above conditions are met and the original proof of purchase is provided.
This warranty applies to products used for domestic use only and shall not apply to any products used for commercial purposes. Muc-Off shall not be liable in any event at any time for any indirect or consequential loss or damage. The rights and benefits under warranty are additional to your statutory rights which are not affected by this warranty.
- Discount codes are 1 use per customer, unless otherwise stated.
- Only 1 discount code can be used per order.
- Discount codes cannot be used in conjunction with any other offer (including already discounted bundles).
- Muc-Off reserves the right to refuse any code that they deem invalid or fraudulent.
- Discount codes cannot be used to purchase gift cards.
- Discount codes cannot be used to purchase Pressure Washers
- Offers and discounts are not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights.
- If the discount is applied and the order price is reduced below the minimum shipping costs, any free shipping will be removed.
- Muc-Off reserves the right to (i) cancel discount codes at any time; (ii) cancel or refuse any individual's benefit from them; (iii) amend these terms and conditions; and (iv) limit the number of code redemptions online.
- Discount codes do not affect postage unless otherwise stated.
- Postage is calculated after discount codes are added.
- During sale periods Muc-Off reserves the right to deactivate discount codes.
Please note: Discount codes on the Muc-Off website cannot be redeemed against Mountain Bike Technical Apparel, Ride Box Subscriptions (unless otherwise stated) or items already at a discounted price.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna: Pay in 3.
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Muc-Off reserves the right to amend these terms and conditions at any time without prior notice.
Free gifts are:
- Limited to 1 per qualifying order.
- While stocks last. We have a limited number of stock, so when it is gone, it is gone.
- Added to your order in the basket automatically, unless stated otherwise.
- Ride Box Subscriptions do not qualify for additional free gifts outside of the subscriptions service.
We hold the right to remove free items that have been added to orders that do not qualify for free gifts without prior notice.
By clicking "Place my order", you confirm that your subscription will automatically renew and your credit card will automatically be charged the subscription price according to the Order Summary section of this page until you cancel your subscription. You can cancel your subscription up to 10 days before your next box is due for delivery. If purchasing as a gift you are pre-paying for either a 6 or 12-month subscription.
