Muc-Off UK
Muc-Off EU
Muc-Off US
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Job Type: Full-Time (Maternity Cover)
About Muc-Off
Muc-Off was founded in 1994 and are now the leading supplier of specialist cycling cleaning and maintenance products in the UK. Following 5 years of explosive growth the company is expanding fast into the European, Asian and North American markets focusing on its core categories of cycling, motorcycle and Athlete performance products.
This is a great time to be part of this rapidly growing, truly innovative British business as we embark on new territories and sectors, whilst growing our brand presence across core bicycle and motorbike markets. In what is a truly results-driven culture; the rewards and career development opportunities are second to none.
About the role
As the business continues to grow at a fast pace, we are looking for a Sales Order Processing Executive to be responsible for ensuring our customers receive their stock in a timely fashion and that order book fulfilment is maximised.
Key Responsibilities
- To assist management with the stock allocation process ensuring order book fulfilment is maximised
- Provide regular reports for customers, sales and management
- Liaise with internal departments regarding production dates and planning
- Provide cover for colleague customer management
- To manage all direct from Supplier to Customer orders
- Communicate all amendments, changes to the customer, internal teams and warehouses when required
- Manage the end-to-end customer process for own customers not limited to order processing, allocations, creating export documentation, investigating shortages
- Ensure shipments are dispatched in line with customer requirements
What we’re looking for
Must-haves:
- At least 2 years’ experience in a fast-paced customer focused environment with direct customer responsibility
- Sales and/or sales order processing experience
- At least Intermediate Excel experience
- Excellent verbal and written skills
- A good level of general education preferably to at least A level standard
Desirable
- Previous exporting experience with clients from around the world
- Experience with SAP Business One
- Experience with Amazon Vendor Central
What we can offer
- Competitive Salary
- 33 days holiday, inclusive of UK bank holidays, increasing with service
- Hybrid working offered (3 days in the office, 2 days from home – currently)
- Early finish on a Fridays
- Excellent staff discount on Muc-Off products
- EAP Programme
- Long Service Rewards
- Cycle to Work Scheme
- Pension contributions
- Medicash Health Benefits (on successful completion of probation period)
- Training and personal development
- Chill out areas, showers and a secure area to store your bike
- An awesome opportunity to work with a local and widely recognised Brand
- A cool, casual and fully branded-up working environment where staff indulge their passions for cycling and fitness
- Brilliant social events
How to apply
To apply for the role, please email a copy of your CV to recruitment@muc-off.com
